Frequently asked questions.
Straight answers on prices, promises and how we work.
General
How much does end of tenancy cleaning cost?
Our fixed prices start at £120 for a studio and £150 for a 1-bed, up to £380 for a 5-bed house. The price is confirmed in writing before we start, with no surprise charges on the day.
How much does Airbnb cleaning cost in Manchester and Birmingham?
Turnovers are £50 for a studio or 1-bed, £65 for a 2-bed, £85 for a 3-bed and £105 for a 4-bed. Weekend changeovers cost nothing extra.
Which areas do you cover?
Manchester City Centre, Ancoats and the Northern Quarter, Salford and MediaCityUK, Hulme, Fallowfield and Rusholme, Didsbury and Chorlton, plus Birmingham City Centre, the Jewellery Quarter, Digbeth, Selly Oak, Edgbaston and Harborne, and Perry Barr.
What is the 48-hour re-clean promise?
If your inventory check or guest-ready inspection flags a cleaning issue, tell us within 48 hours and we come back to fix it free of charge.
Are your cleaners DBS-checked and insured?
Yes. Every cleaner is DBS-checked, and we hold public liability and employer's liability insurance.
How quickly can you give me a price?
Most fixed quotes go out the same day. Send your property size and postcode through the form or on WhatsApp, or call 07352 472822 between 7am and 7pm.
End of tenancy cleaning
How much does end of tenancy cleaning cost in Manchester or Birmingham?
Our fixed prices start at £120 for a studio, £150 for a 1-bed, £205 for a 2-bed and £250 for a 3-bed. Student HMOs and properties in heavy condition have their own fixed rate, for example £360 for a 4-bed HMO. Ovens and carpets are optional add-ons.
Can my landlord make me pay for a professional clean?
In England, the Tenant Fees Act 2019 stops landlords from requiring you to pay for a professional clean. You do have to hand the property back as clean as it was at check-in, allowing for fair wear and tear. A professional clean to inventory standard is the simplest way to show that.
What if the inventory check finds something you missed?
Tell us within 48 hours of the checkout inspection and we come back to put it right, free of charge. That promise exists because our founder once lost £200 of her own deposit over one missed mark.
Is the fridge and oven included?
Defrosting and cleaning the fridge and freezer is included in every end of tenancy clean. Oven deep cleaning is an add-on: £45 for a single oven and £70 for a double or range.
How long does an end of tenancy clean take?
It depends on size and condition. A studio or 1-bed is usually finished in one visit on the same day. Larger houses and HMOs are scheduled with a bigger team so the work still completes in a single day.
Do I need to be at the property?
No. Most clients leave keys with the agent or in a key safe. We send before and after photos the same day so you can see the result without being there.
Airbnb and short-let cleaning
How much does an Airbnb clean cost in Manchester?
Turnovers are £50 for a studio or 1-bed, £65 for a 2-bed, £85 for a 3-bed and £105 for a 4-bed. The same prices apply in Birmingham. Linen handling is £12 per turnover and hosts with 3 or more properties get 10% off.
Can you work with my booking calendar?
Yes. Share your booking calendar and turnovers are scheduled automatically when a guest books, so you do not need to message us for every stay.
What happens if a cleaner is ill on changeover day?
You book a team, not one person. If someone is ill we cover the clean with another member of the team, so your rating never depends on one individual.
Do you handle linen and restocking?
We can bag, swap and launder linen for £12 per turnover, and restock consumables like toilet roll, soap and dishwasher tabs at cost plus 20%.
How do I know the property is guest-ready?
We send staging photos the moment the clean finishes, before your guest checks in. Anything broken, missing or running low is flagged straight away.
Do you charge more for weekend or same-day changeovers?
Weekend changeovers cost nothing extra. Bookings with under 24 hours notice carry a £15 same-day supplement.
Commercial and office cleaning
How much does office cleaning cost in Manchester?
Contract cleaning starts at £22 per hour in both Manchester and Birmingham. We visit your site, agree a checklist and give you a fixed weekly or monthly price before any work starts.
Do you offer daily office cleaning contracts?
Yes. We run daily, weekly and monthly contract cleaning for offices in Manchester and Birmingham. Daily visits usually happen before 9am or after close, with the same cleaners each time and a checklist agreed on the site visit.
Can you clean outside business hours?
Yes. We work from 7am to 7pm every day and plan visits before opening, after closing or between shifts so the cleaning never gets in the way of your staff or customers.
Are your cleaners vetted and insured?
Every cleaner is DBS-checked. We hold public liability and employer's liability insurance, and certificates are available to clients on request.
What kinds of businesses do you clean?
Independent offices, solicitors and professional offices, clinics, shops, salons and cafes. We are focused on small and mid-size sites where the same dependable team matters.
Is there a minimum contract?
We agree the visit frequency and notice period with you up front. There are no hidden fees and the price you are quoted is the price on your invoice.
HMO and student let cleaning
How much does it cost to clean a student house at the end of tenancy?
Our HMO rate is £360 for a 4-bed and £430 for a 5-bed, fixed before we start. For 6 or more bedrooms it is £380 plus £55 per extra room at the standard rate. Carpet cleaning for a whole 4-bed HMO is £110.
When is the busiest time for student let cleaning?
June to September, when tenancies end and new students arrive. In Birmingham the university intake keeps September and October busy. Book early if you need a specific day.
Do you offer discounts for landlords with several properties?
Yes. Landlords and agents booking 5 or more properties in a season get 10% off every clean.
Can students split the cost?
Yes. One person books and we can send the fixed price in writing so the house can split it before the clean goes ahead.
Deep and after-builders cleaning
How much does a deep clean cost?
Deep cleans vary a lot with size and condition, so we price from photos. Send a few pictures on WhatsApp and you get a fixed price back, usually the same day. A single bathroom deep clean is typically £25 to £30.
What is the difference between a deep clean and a regular clean?
A regular clean maintains a property. A deep clean removes the build-up: limescale, grease on hobs and extractors, grout, skirting boards, high-level dust and the inside of appliances.
Do you clean after builders and renovations?
Yes. We remove fine plaster dust, paint splashes and adhesive residue from new-build and refurbished homes and offices, including in Ancoats, Digbeth and the city centres.